Our service – your safety

Our service team ensures that your systems are fully available. Always.

During the complete life cycle of your cooling system we secure your operation and maintain your prouction's profitability. Discover our service and maintenance portfolio!

Commissioning

We plan the commissioning of your system way ahead and take this task into account during the earliest stages of designing.

Unsere Servicetechniker lernen Ihr System bereits während der Entstehung kennen, ebenso wie die Rahmenbedingungen und Platzverhältnisse bei Ihnen vor Ort. Das garantiert eine zügige Montage und eine reibungslose Inbetriebnahme. Bevor wir Ihre Anlagen übergeben, prüfen wir sie gründlich. Auch im Anschluss stehen wir Ihnen zur Seite, wenn Sie Fragen zu Betrieb und Funktionen haben.

 


Maintenance

At regular intervals, our service technicians check your system on site. We register the most important measurement values, adjust all system parameters to maximize efficiency, and we improve your cooling water quality. During these examinations we perform all statutory inspections including legally compliant documentation. This way we prevent failues and make sure your system continuously delivers maximum performance at a minimum of energy input.

 


Maintenance contract

Do you need absolute planning security concerning maintenance appointments and costs? The Reisner maintenance contract makes it easy for you to observe all mandatory inspection intervals. We support your operational organisation and offer you appointments well ahead of time - always with a clearly defined cost frame.


Repair

We repair damaged system components or exchange them before they can induce faults. For many customers we have performed reasonable modernizing measurements that increased their production's fesibility without much effort. As these works are plannable, we synchronize the necessary appointments with you so that you can keep up your business as you require.

 


Emergency service

In a case of fault, every hour counts. We know your system and we react fast to immediately secure your production. Our emergency service is available 24/7 every day.

During business hours (Mon-Thu 7.30- 17.00, Fr 7.30-12.30): +49 2301/91013-11
Outside business hours: +49 2301/91013-22


Remote diagnostics

Oftentimes, we can help you online without having a technician visiting your premises. Via remote diagnostics we can log in to your system's PLC if necessary and required and check temperatures, pressure and other important values. The safe and protected connection enables us to find failure reasons and identify needs for spare parts quickly. We can even make minor program corrections online.

 


Contact

Your direct contact to our service: